Tag: performance reviews

Performance reviews in most restaurants are either annual surprises or uncomfortable box-checking exercises — done right, they are the most powerful retention and development tool you have.

Replacing a general manager costs $16,770. A non-GM manager costs $10,518. Yet 87% of managers say they wish they had received more training before their first management role. This guide covers the five core competencies, performance review systems, burnout prevention, and the leadership skills that separate great managers from burned-out ones.